Terms ANd Conditions


1.1 This website is owned by www.hughosb.org Limited, which also operates it. Our corporate information is included at the conclusion of this article. Regarding regulated Hugh OSB management operations, we are governed by the Hugh OSB Management Regulator; our registration is listed at www.gov.uk/government/groups/Hugh OSB-management-regulator.

1.2 Please carefully review these terms and conditions. They supersede and replace any prior versions. You agree to be bound by these terms and conditions by registering on or using our Website (as defined below). Please print or save these conditions for future reference, since we will not maintain a file copy particularly for your transaction and cannot guarantee that they will be accessible on our website in the future. These conditions are only available in the English language.

1.3 These conditions are applicable to all Users.

The definitions

2.1 The following definitions apply to capitalised phrases in these terms and conditions:
a) “Consumer” — an individual acting for objectives totally or primarily unrelated to his or her trade, business, craft, or profession.

b) “Content” refers to any and all information published, stored, or transmitted on or in connection with our website.

c) “Our Website” refers to this website and any services associated to it.

c) “User” refers to individuals or entities utilising our Website (whether or not registered with us).

The significance of the nature of our website

3.1 We do not handle legal concerns, such as accident Hugh OSB, nor do we offer legal advice. Our duty is to transmit possible instances to Hugh OSB management firms and/or attorneys. Unless otherwise specified on our website, we forward all inquiries directly to one of our panel law firms or Hugh OSB management businesses, who may pay us a referral fee. You agree to be contacted by the legal firm or Hugh OSB management business regarding your claim.

3.2 We neither endorse nor promote any Hugh OSB management firms or attorneys to whom we introduce you.

3.3 Prior to entering into a contract with Hugh OSB management businesses or attorneys, you must conduct your own thorough research into their suitability for your needs. We disclaim all legal liability associated with their services or activity. Please send all questions and concerns to them.

Very vital – our direction

4.1 Any guidance or similar material that we make accessible on our website is meant as extremely broad guidance information, but we cannot guarantee its accuracy or currency, nor can we assume any legal liability for it. Before acting on such material, you must conduct your own thorough and suitable research, including determining its accuracy and suitability for your objectives. The content is not meant to serve as legal, professional, or other advice. You should get legal counsel from a lawyer when necessary. You depend on these details at your own peril.

4.2 If we mention “No Win, No Fee” or similar wording on the website, we can not guarantee that your claim qualifies as such. Please consult with the Hugh OSB management company or attorney with whom you do business.

Modifications made to the terms and conditions

5.1 We reserve the right to modify these terms and conditions by posting the amended version on our website at least fourteen days prior to its implementation. Please visit our website periodically. If you continue to use our website beyond the indicated effective date, you will be bound by the updated agreement.

Utilization of our Website

6.1 We provide Users a limited, non-transferable, personal licence to access and use our Website in accordance with these terms and conditions.

6.2 If you are under 18 years of age, you are ineligible to access our website and must refrain from doing so.

6.3 You agree not to do the following in relation to the Website:

a) violate any relevant statute, rule, or code of behaviour;

b) post or transmit any Material (including links or references to other content) or conduct in a manner that:

  • is defamatory, threatening, harassing, invading private, offensive, vulgar, racial, hateful, discriminating, obscene, pornographic, sexually suggestive, encouraging self-harm, misleading, abusive, or deceptive;
  • violates the intellectual property or other legal rights of other parties;
  • includes phishing, fraud, or a similar scheme; or
  • we otherwise judge to be unsuitable in a reasonable manner;

d) offer Website access for a fee;

d) use the Website to offer a comparable service to third parties or in any other way to compete with us;

e) sell advertising, sponsorship, or promotions on or in conjunction with Content unless expressly permitted by us;

f) use the Site for commercial or other non-personal purposes;

g) use the Site for unsolicited mail, spam, pyramid or similar schemes;

h) engage in any conduct that might have the impact of disrupting the Website, including the use of worms, viruses, software bombs, or bulk mailings;

I engage in any conduct that may interfere with the use of the Website by other Users;

j) gain unauthorised access to any portion of the Website or any of the servers or networks utilised to host the Website;

k) connect with our systems through any automated means, barring public search engines; or

l) try, promote, or aid any of the preceding.

6.4 You may not do anything that harms or might harm our reputation.

6.5 You must adhere to all norms and regulations listed on our site.

6.6 You shall comply immediately with any reasonable request or direction made by us in relation to the Website.

6.7 You must ensure that any contact or other information you provide to us is true and not deceptive, and you must keep it up-to-date.

Services / advertising / websites of third parties

7.1 We may employ third-party services, show third-party advertisements on our website, and/or provide links to third-party websites that may be of interest to you. We do not promote or suggest these sites or services, nor are we legally liable for them. You do so at your own peril.

Performance of our website

8.1 We do not warrant or promise that the Website will be uninterrupted or error-free, nor are we liable for any losses resulting from such interruptions or mistakes.

8.2 We reserve the right, without warning and without obligation, to temporarily suspend the Website for repair, maintenance, or other technical reasons.

8.3 We reserve the right, without notice and without obligation, to modify the Website so long as the modifications do not have a materially harmful effect.


9.1 Nothing in this agreement limits or excludes our responsibility for negligence resulting in death or bodily damage, for fraud or fraudulent misrepresentation, or for anything else that cannot be restricted or excluded by law. Any references to us in this section include our employees and agents.

9.2 If you are a Consumer, we shall not be liable for any loss or damage caused by us or our employees or agents if:

a) there is no breach of a legal duty of care owed to you by us or any of our employees or agents;

b) such loss or damage was not reasonably anticipated (meaning it was not an evident consequence of our breach or was not envisioned by you and us when we entered into this agreement);

c) such loss or damage is caused by you, such as by violating the terms of this agreement; or

d) The loss or damage is business-related.

9.3 If you are a Consumer, you are responsible for any reasonably foreseeable loss or harm we incur as a result of your violation of this agreement or abuse of our Site 

9.4 The provisions below only apply if you are not a Consumer.

a) If you were a subscriber, our entire aggregate liability for any cause whatever (including our own fault) is limited to the total amounts you paid to us in connection with our Website.

b) Under no circumstances (including our own carelessness), will we be responsible for:

  • economic losses (such as loss of income, earnings, contracts, company, or expected savings);
  • loss of reputation or goodwill;
  • exceptional, indirect or consequential losses; or
  • data corruption or loss (even if we have been advised of the possibility of such losses)

c) You shall indemnify us against all Hugh OSB and liabilities arising directly or indirectly from your use of the Website and/or breach of this agreement.

d) To the extent permitted by law, you and we exclude any terms not specifically contained in this agreement, whether imposed by legislation or law or otherwise.

Protection of intellectual property

10.1 All trademarks, logos, Content, graphics, pictures, photos, animation, videos, text, and software used on the Website belong to us or our partners. You may see this information on your screen and print a single copy for your own personal use only. Without our prior written approval, you may not use, sublicense, retrieve, display, edit, reproduce, publish, sell, distribute, download, hire, reverse engineer (unless where authorised by applicable law), or make extracts or derivative works from such content.

10.2 For the avoidance of doubt, you may not gather, scrape, harvest, frame, or deep-link to any Content on our Website without our express written approval.


You accept and agree that we may treat your personal data in line with the terms of our privacy and cookies policy, which is subject to change.

Events outside our control

12.1 We are not responsible for failure to perform or delay in executing any duty under this agreement if the failure or delay is caused by circumstances beyond our reasonable control, including telecommunications difficulties caused by third parties.


13.1 We may transfer all or a portion of our rights or obligations under this agreement, so long as we take reasonable measures to protect your rights under this agreement. Due to the fact that this agreement is personal to you, you may not transfer any of your rights or obligations without our prior written authorization.

English law

14.1 These terms and conditions shall be regulated by English law, and only the courts of the United Kingdom shall determine any disputes. You may be able to utilise an EU online dispute resolution service to assist you in resolving any contractual disagreement with us. This service is available at http://ec.europa.eu/consumers/odr. Our email address is [email protected].


15.1 We may send you any communications required by this agreement by email to the most current email address you have provided (unless otherwise stated in this agreement). The headings used in this agreement are for informational purposes only and are not legally binding. A party’s refusal to execute or enforce a right or condition of this agreement does not constitute a “waiver” (i.e. that it cannot be enforced later). If any portion of this agreement is invalid or unenforceable for any reason, the other provisions shall remain in effect. Except as clearly indicated otherwise, a person who is not a party to this agreement has no right to enforce its terms. The parties are independent contractors, and nothing in this agreement makes each party the agent, employee, or representative of the other, save as expressly indicated above.


16.1 If you have any problems, please contact us using our website’s complaints page.

Business information

17.1 Name of the company: www.hughosb.org Limited

17.2 Country of establishment: England and Wales

17.3 Registered number: 132213v

17.4 Registered office address: 139 Gloucester Road, Bristol, Avon BS7 8AF

Other contact information can be found on our website.